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Read These Terms Before You Start

These terms set out what you agree to when you open an account and use jawa999 — including how deposits via bKash, Nagad, and Rocket are handled, what actions can restrict access, and how disputes are raised.

Account eligibility appliesbKash, Nagad, Rocket governed hereDisputes handled in writingTerms may update with noticeLocal law and region rules apply

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HOW WE HANDLE ACCOUNTS

Account Security and Data Under These Terms

These terms govern how we store your account data, process wallet transactions, and handle requests for account changes. We keep records of deposits, withdrawals, and account actions for as long as required by our operating obligations. You can request a summary of your account activity at any time through the Help Centre.

Transaction Records

Every bKash, Nagad, and Rocket deposit or withdrawal is logged against your account. You can request a transaction summary through the Help Centre at any time.

Account Security

Your account is protected by password and OTP verification on login. Never share your OTP or PIN with anyone — we will never ask for them through chat or email.

Data Retention

We retain account and transaction data for the period required under our operating obligations. Closed accounts do not result in immediate data deletion under these terms.

Requesting Changes

To update your registered wallet number or contact details, submit a written request via email or live chat with identity verification. Changes take effect after our review.

What These Terms Actually Cover

jawa999 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on jawa999, you confirm that you meet the eligibility requirements for your region and that you accept these terms in full. We reserve the right to suspend or close any account that breaches these rules, including accounts found to be duplicates or

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linked to fraudulent wallet activity. Deposits made via bKash, Nagad, or Rocket are subject to our transaction verification process — if a transfer cannot be matched to a verified account, it will be held until the matter is resolved. Withdrawals follow the same wallet verification path:
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the wallet you deposit from must match the wallet you withdraw to. We do not accept third-party wallet transfers. You are responsible for keeping your login credentials private; any activity logged under your account is your responsibility. We may update these terms and will notify you
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via your registered contact before changes take effect. Continued use of the platform after a notified update means you accept the revised terms. Availability of our services depends on local law and eligible regions — if access is restricted in your location, these terms do not
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override that restriction.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

Reach Us About These Terms

If you have a question about how a specific clause applies to your account, or if you believe an action was taken in error, contact our support team directly. We handle terms-related queries through the channels below. Response times vary, but account-restriction cases are prioritised.

Team online

Live Chat

Start a live chat from your account dashboard to raise a terms query. We route account-restriction questions directly to the compliance team for faster handling.

Email Support

Send a written terms dispute or account question to our support email. Include your registered wallet number — bKash, Nagad, or Rocket — for faster verification.

Account Help Centre

Log into your account and open the Help Centre to find documented policy answers. The Help Centre also lets you submit a formal terms review request in writing.

Common Questions About These Terms

These are the questions we hear most often about how our terms apply to accounts, wallets, and eligibility. If your question is not answered here, contact support directly.

No. Our terms require that the wallet you deposit from matches the wallet registered to your account. Third-party wallet transfers are not accepted and may result in funds being held pending review.

You will receive a notification to your registered contact. You can raise a formal dispute via email or live chat within the period specified in the notification. We review all disputes before a final decision is made.

We may update these terms and will notify you through your registered contact before changes take effect. Continuing to use jawa999 after a notified update confirms you accept the revised version.

Log into your account, open the Help Centre, and submit a transaction history request. We will provide a summary of your bKash, Nagad, or Rocket transactions recorded against your account.

Eligibility depends on your local law and the regions where jawa999 operates. These terms do not override local legal restrictions. If access is not available in your location, these terms do not grant you the right to use the platform.

Yes. Submit a written closure request via live chat or email. Your account data will be retained for the period required under our operating obligations even after closure, as stated in these terms.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Read These Terms Before You Start

Account Security and Data Under These Terms

Reach Us About These Terms

Live Chat

Email Support

Account Help Centre

Common Questions About These Terms

01 Can I use someone else's bKash or Nagad account for deposits?

02 What happens if my account is suspended under these terms?

03 Do these terms change, and how will I know?

04 How do I request a copy of my account transaction history?

05 What are the eligibility conditions these terms refer to?

06 Can I close my account under these terms?

Terms & Conditions

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